In her speech, "The Legal Profession in the 21st Century", 

Chief Justice McCLachlan noted that:

  • "In the age of the Internet, people are questioning why they should be forced to go to expensive lawyers working in expensive office buildings located in expensive urban centres";

  • "the digital revolution and the modern social and economic forces it has unleashed are creating new modes of delivery of traditional legal services, creating new demands and expectations for meaningful access to justice, and eroding the fundamental assumptions upon which the legal profession of the past was built"; and

  • "This is compelling the legal profession to revise old patterns and approaches – to seek, in Tennyson’s phrase, “a newer world”;

  • "The task of the legal profession is to examine how work can be done better and more efficiently, while maintaining the high professional standards to which it has always been committed".